Returns

Returns Policy

If you are not completely satisfied with your purchase you can return the item(s) to us within 14 days of receipt.

The item(s) must be returned to us in its original condition complete with un-detached labels. Please ensure to include your name, address, order number, and indicate whether you require a refund or an exchange for a different size or colour.  To help assist in returning an item(s) please download a returns form by clicking here: Clath Returns Form

On receipt of goods we will inspect the item(s) after which a refund will be issued (excluding original shipping charges) or an exchange processed . We are not able to refund or exchange items that appear to have been worn, washed, or are not in their original condition.

We are not responsible for postage costs of returning an item unless the wrong item was sent.

We suggest a recorded delivery is used to return items to us. We are not liable for any returned packages lost or damaged in the post and do not accept responsibility for any item(s) until a member of our staff has signed for the package.

This returns policy does not affect your statutory rights.

Please return the item(s) along with the completed returns form to:

Clath
Returns Department
4 Lower Blakemere Rd
Poundbury
Dorchester
Dorset
DT1 3RZ
United Kingdom

Information on our returns policy can also be found in our Terms and Conditions